Vaper Store : Delivery Information
Shipping and Delivery Information
We aim to provide flexible shipping options to suit your needs. Here's a breakdown of our delivery services and related information:
UK Delivery Options:
- Standard Delivery (2-3 working days): £3.50
- Express Delivery (Next working day): £5.00
- Free Standard Delivery: Enjoy complimentary standard delivery on all UK orders exceeding £25.
- Free Express Delivery: Receive free express delivery on UK orders over £50.
International Delivery:
- All international orders are shipped via Royal Mail Tracked International.
- Shipping costs are automatically calculated at checkout, based on the total weight of your order.
Dispatch Time:
- Orders placed before 3:00 PM (Monday to Friday) will be dispatched on the same day.
Delivery Timeframe:
- Please note that the estimated delivery timeframe commences from the dispatch date, not the order placement date.
Order Tracking:
- Upon dispatch, you will receive a confirmation email containing your tracking number. This allows you to monitor your delivery's progress.
Delivery Delays:
- Occasionally, deliveries may be subject to delays due to unforeseen courier issues.
- We request that you allow an additional 2 working days beyond the estimated delivery date before contacting us regarding a delay.
- If your order has not arrived after this period, please contact our customer support team for assistance.
Returns:
- For information on returning an item, please consult our comprehensive returns policy. We are committed to ensuring your satisfaction.
Customer Support:
- Should you have any questions or require assistance, please do not hesitate to contact our customer support team. We are here to help.
- Thank you for choosing Vaperstore. We appreciate your business and hope you have a positive shopping experience.
For any queries regarding delivery or tracking, please contact our team.